In order to protect your investments with us, we offer an all-inclusive shipping warranty that is included by default in your shopping cart. This warranty protects you against carrier loss, carrier damage and package thieves. If your items are lost, damaged, leaking or stolen, we'll replace the order at no cost. Submitting an order without a shipping warranty applied absolves Parks Car Care of any and all involvement with the loss of a shipment in transit, damaged/leaking items or package theft. Shipping warranties can only be applied at the time of checkout and cannot be purchased or applied retroactively.

Our shipping warranty is backed by REDO. Start a shipping claim here

No.

Parks Car Care will accept responsibility for items missing in an order due to any fulfillment errors. Once the items in your order are handed over to your chosen shipping carrier, only shipping warranty coverage applies to cases of loss, damage or theft.

An order status of "shipped" means that your order has been carefully packed by our fulfillment staff and a shipping label has been created. This does not mean that your order has left our warehouse with the carrier, though this process does usually take place on the same business day.

You can count on us to handle your order as expediently as possible. Order transit times are estimated based on your location during the checkout process, but in an effort to help you select the shipping method that works best for you, we've listed the average transit times for each shipping method that we offer on our support page under 'Shipping FAQ'. Please note that these transit times are estimates provided by each carrier upon the first departure scan and are not guaranteed by Parks Car Care.