Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete a return, please send an email to sales@parkscarcare.com
Your email must include:
- First and Last name
- Order Number
- Order Date
- Items you are returning
- Reason for return
Once your return request has been reviewed, a Parks Car Care representative will contact you with approval and further instruction
Shipping
To return your product, please mail your return to 9307-G Monroe Road Charlotte North Carolina US 28270
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
